1. Set the error definition
Decide what condition makes a reviewed record count as erroneous before you total the results.
2. Enter records checked
Use the number of distinct records included in the quality review.
3. Enter records with errors
Count records that meet the error definition; do not enter more errors than records checked.
4. Review normalized outputs
Use the percentage for overall comparison and errors per 1,000 when a frequency scale is easier to interpret.
5. Compare like with like
When tracking change over time, keep the same data scope, sampling method, and error rule where possible.