1. Enter active staffing
Use the number of people or equivalent processing units expected to work on the quality task.
2. Set individual throughput
Enter a realistic sustained records-per-hour rate from recent observations or a pilot.
3. Apply utilization
Reduce theoretical capacity for meetings, setup, investigation, breaks, and other non-processing time.
4. Set the schedule
Enter working hours per day and working days per week for the planned operation.
5. Use the capacity levels
Use hourly capacity for short windows, daily capacity for scheduling, and weekly capacity for backlog planning.