1. Choose an attribution period
Use a month, quarter, or campaign period and keep every input aligned to it.
2. Enter sales and marketing spend
Include channel spend and the allocated compensation or tools used to acquire customers.
3. Add other acquisition costs
Enter incentives, commissions, or onboarding costs not already included.
4. Count new customers
Use only customers first acquired during the same attribution period.
5. Review CAC
Compare the result with gross profit, payback, and customer lifetime value.